By - Matthew Finnegan

Slack tweaks desktop app to be faster, more efficient

Slack has overhauled its desktop software, adding offline access and tweaking the software for faster load times. Recent efforts to improve the desktop app were highlighted at Slack Frontiers last year and the coming update – which the company says will launch 33% faster than before – will be available to users “over the next few weeks.” Calls made to

By - Matthew Finnegan

Facebook plans Workplace price hike, adds new Enterprise option

Facebook today unveiled pricing changes for its Workplace enterprise social network, adding a new  tier aimed at larger organizations as well as “add-on” options to encourage deployments to frontline workers.  Workplace, launched at the end of 2016, now has more than 2 million individual paid users,  including 150 larger customers who have deployed the app to more than 100,000 workers.

By - Matthew Finnegan

How Teams is helping frontline workers at Ferguson

Frontline workers tend to be overlooked when it comes to technology. But the growing awareness that they, too, need access to the latest digital tools is pushing companies to change how they do business. For Massachusetts-based Ferguson, which says it’s the largest distributor of plumbing supplies in the U.S., that realization meant the deployment of Microsoft’s Teams platform and a

By - Matthew Finnegan

Microsoft: Teams now has 13M daily active users, outpacing rival Slack

Microsoft’s Teams collaboration app is now used by 13 million individuals on a daily basis, according to data released by the company Thursday, surpassing rival Slack for the first time. Microsoft introduced Teams in 2017 as a competitor to Slack, which had attracted significant interest as an alternative to email for internal communications following its launch in 2014. Unlike Slack,

By - Matthew Finnegan

Zoom fixes webcam flaw for Macs, but security concerns linger

Zoom released a patch this week to fix a security flaw in the Mac version of its desktop video chat app that could allow hackers to take control of a user’s webcam.  The vulnerability was discovered by security researcher Jonathan Leitschuh, who published information about it in a blog post Monday. The flaw potentially affected 750,000 companies and approximately 4 million

By - Matthew Finnegan

Voice assistant offers remedy for physician burnout

As the likes of Amazon Alexa and Apple’s Siri have gained popularity in our personal lives, the healthcare industry has been at the forefront in adopting voice-driven AI assistants in the workplace. And for good reason: exponents of the technology claim it can boost productivity and help avoid physician burnout. Speech-to-text applications are not new to medical staff, who have

By - Matthew Finnegan

Google’s Hangouts Chat gets chatbot boost with Dialogflow

Google is looking to make it easier to build chatbots for Hangouts Chat, thanks to an integration with its Dialogflow conversational AI platform. Google launched Hangouts Chat early last year, a chat-based collaboration tool that replaces the Hangouts app for G Suite customers, of which there are are now more than 5 million, according to Google’s latest stats. As announced

By - Matthew Finnegan

Airbus deploys Microsoft’s HoloLens, pushes mixed reality plans further

Aircraft manufacturer Airbus has deployed Microsoft’s mixed reality (MR) Hololens devices in a bid to speed production and improve training for new staff. Airbus is also teaming up with Microsoft to sell MR apps to other businesses in the airline industry. The Netherlands-based company, which competes with the likes of Boeing and Lockheed Martin, aims to build 20,000 aircraft over

By - Matthew Finnegan

After IPO launch, Slack looks for even faster enterprise growth

Slack’s public listing on the New York Stock Exchange on Thursday marks the latest chapter in the company’s remarkable rise since its launch five years ago. More than 10 million people use Slack on a daily basis and it has become integral to workflows in a variety of industries. The app is widely credited with reinvigorating the team collaboration market,

By - Matthew Finnegan

Slack or Teams? Many businesses opt for both

Slack and Microsoft may be battling for dominance in the booming team collaboration market, but most organizations rely on both applications – and some companies use even more. Those are some of the results of a survey by Mio, an Austin, Texas-based startup that sells software to enable communication between different messaging tools. Mio polled 200 IT decision-makers at organizations